Support Center

A guide to usage assistance and more

How will you tell me if my order was processed?

Once your order is processed successfully, you will receive a confirmation e-mail from the payment platform that your order went through. If you have not yet received that e-mail, it is recommended to check your spam/junk folder to see if the auto-generated e-mail was moved to that folder and marked as spam. If you still have not found the order confirmation, please check your credit card/PayPal account to see whether the payment is successful. You can also check the order status on the payment platform.

You can also go to the website below to search for your order details and order status: