Support Center

A guide to usage assistance and more

Do you charge VAT on my purchase?

Purchasing on line may still charge tax, this depends on your local law, please fill out an on-line order to check if the tax applies to your region.

To place a tax exempt order, please call following phone number to do so, before calling we would recommend that you fax in your tax exempt information to:  1-800-442-3172 or 952-646-5604.  After this please call: 877-353-7297 or 952-646-5331

If you purchase your software and were charged the VAT, you can obtain a VAT refund from your local taxing authority. Unfortunately we are unable to refund the VAT from an order that has already been processed.