Support Center

A guide to usage assistance and more

What to do if I fail to download/install the product on PC?

If you experience downloading or installing issues with AutoDWG programs on Windows computer, please follow the solutions provided below.

Step 1: Make sure the network connection on the PC where you try to download/install our product is working. Click here to view how, if you want to troubleshooting, please check here.

Step 2. If the issue is still unresolved, check to make sure that all anti-virus and firewall software is temporarily disabled on your computer.Click here to view how.